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Money will also be an issue so you will want to know if the facility offers competitive rates or specials and incentives.
This would include a lowered rate for those who sign a long-term agreement or a lowered rate on a second unit.
You should talk to current or previous customers of the facility to get an idea of if they are satisfied with the service they receive.
If you don’t know any customers, you may be able to talk to someone who is visiting their own unit during a trip to the facility.
Travel time may also play a part in your decision.
Picking a facility that is reasonably close to your home, if it is a long-term situation, could make having your belongings in a storage facility easier on you and your mileage.
How the management and other staff treat you may be an important aspect of your decision, especially if you will be at the facility frequently.
Questions to ask yourself include: Did they make you feel comfortable and welcome? Where they friendly and courteous?
Lastly, you might want to consider how long the company has been in business.
You may want to choose a facility that has a proven track record in your area.
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